You have tried to place an order, but there are no postage options displayed. Firstly: thank you for trying to order in the first place; we value your business. Let’s try to sort this out.

Your delivery address is outside of the U.K.

We do not currently post items to foreign climes, because the cost of the postage is just too high, and too many items get lost on the way.

You have items in your basket that cannot be posted.

Some items (e.g., tonic, beer or gift hampers) are available for collection only, and cannot be posted. This restriction is generally shown as part of the product description; if you missed it, check any tonics or beers first that may be in your basket. (Click here to view your basket.)

Your postcode is not recognised.

If you think you live in an area where you think we should deliver, but you are not offered delivery, please let us know your postcode. The most likely reason is that your postcode is missing from our system.

If it’s none of the above, please contact us and we will do our best to help. Please let us know the delivery postcode, and what it is you are trying to order.